1. Why should I work with a Canadian supplier?

Your job will be easier! You will save time and money, avoiding the hassles of shipping and alleviating the timely delays and charges of customs from your pre-program stress! As the leading Canada gift supplier in North America, we offer you a choice of proven products at competitive prices, delivered on site, and we guarantee exceptional customer service. Our proposals are delivered via email, with accurate details, necessary when making your decision. Our American and European clients receive exceptional value by saving on Canadian Customs duties by purchasing in Canada.

2. How is Idea Incentives different from other premium promotional product companies?

Your needs will be catered to. The requirements of Corporate Meeting and Event planners will be met by providing gifts and apparel that reflect your destination and themed event. We realize how incentive programs operate and we have qualified our product lines to effectively promote your motivational goals. Many of our products including our apparel are designed and created by Idea Incentives and are not available elsewhere. When you decide to use Idea Incentives as your premium incentives supplier, you are choosing a full service company that guarantees to take care of every last detail from concept to completion, within your budget and timeline.

3. How many destinations do you service?

All Canadian destinations including Alaska and Seattle.  Idea Incentives specializes in serving Canadian based meetings and incentives destinations. Our Canadian product line is proven to serve various destinations from Halifax, to Toronto and Montreal, to Banff, Whistler and Vancouver. However, our Corporate, Recognition, Apparel and Adventure product lines have also gained recognition in serving several American destinations including Atlanta, Miami, Seattle and Alaska. If you have a need, call on us for a competitive quote.

4. How do you build your product lines?

With us, you are buying experience and selection from our innovative and creative team. Our products are qualified based on their artistic quality, innovative design and added value. We specialize in customer service satisfaction, and pride ourselves in providing quality products that are meaningful and memorable.

5. What are the best products for my group and will you look after all of our needs?

We suggest products that best suit your groups needs, profile, demographics, program goals and your overall theme. Our team is interested in developing a gift program that is designed to fit your group, corporate profile and budget. Our full service gift company provides you with volume discounts on group size, along with convenient packaging and delivery to your destination hotel.

6. Do you offer Promotional Products?

As the leading Canadian distributor we are happy to serve you with thousands of exceptional promotional products. We focus our attention on proven best sellers and the most innovative ideas.

7. Who are the artists?

Idea Incentives works with recognized artists from across the country who specialize in finely crafted Canadian products. We will provide you with an incentive class gift solution!

8. Do you sell Nahanni clothing?

With a long history in fashion and fabrics, Idea Incentives designs and manufactures the "Nahanni" clothing line. Nahanni apparel exemplifies quality styles, geared for adventure. At Idea Incentives we are also happy to custom create an ideal product to meet your needs. In addition we will finish your items with private labels, embroidery and screen-printing.

9. I am planning a program but do not have final numbers and names for the group. How much lead time do you require?

It is always a good idea to contact our staff during your planning and development stage in order to sample and choose the products that best suit your needs. At this point it is a good idea to establish the availability and reserve the products of your choice. As a general rule products orders (50-1000 units) can be shipped within 1-3 weeks. Special orders over 1000 units should be booked 4-6 weeks in advance. Customization of apparel and awards (50-500 units) will require 10-15 additional business days from proof of artwork. In addition rush orders are possible, and we will not accept orders that jeopardize our guarantee to deliver on time.

10. I am customizing my final night awards and apparel. What artwork do you require?

Idea Incentives is happy to look after all your graphic and design needs. In order to serve you better all logo artwork must be camera ready, and can be received as a black and white PMT, or eps vector file with all fonts converted to lines and curves.  (Adobe Illustrator, or Corel Draw 9). Any personalization should be emailed with font specifications. Customization will begin once the artwork has been signed off by the client.

11. I have an idea for a product that I cannot find. Can you assist me?

Our creative production team is always creating products from ideas. Tell us what you need and we will do our best to create it for you. We are always interested in a challenge.  Email Us or call Toll Free at 1.877.454.4332 (M-F 8:30-5:00pm PST).

12. Is this an ecommerce site?

It is more like a catalogue.  A registered user is able to use the place an order feature.  This feature will email us a detailed invoice that includes total cost (except shipping cost).  We will then contact you regarding payment, shipping and any other specifics.

13. What forms of payment do you accept?

14. Do you have a minimum order?

15. Can I see the product prices online?

Yes, you need to be registered and logged in.

Canada Gifts Made Easy!

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